Language Service Providers with Statewide Contracts

Service Details

• Rate: The base rate is $55 an hour; 15-minute minimum charge, then the charge is for 15-minute increments. There is no surcharge for after-hours, weekends, or holidays.
• Mileage: No charge for the first 20 miles, state mileage rates are used thereafter.
• Cancellation Fee: No charge for cancellations with at least 24 hours’ notice; one hour charge for less than 24 hours’ notice.
• Reminder Call: A telephone call to the client to confirm the appointment is available for $5 per appt. $30 charge for setting up and coordinating appointments with clients.
• Lead time: At least 5 working days’ notice is required for guaranteed service; AALV will try to satisfy requests with less notice.
• Emergency requests: USCRI will try to accommodate emergency requests with no additional charge
• Billing: AALV will bill the agency/department. The state agency or department pays AALV.

Service Details

• Rate for Telephonic Interpretation: $50 per hour, or $12.50 per quarter hour, billable in 15-minute increments with a 15-minute minimum. No after-hour/weekend surcharge.
• Lead Time: Ideally provide at least 4 days’ notice. 
• Emergency Requests: USCRI will try to accommodate emergency requests with no additional charge. 
• Billing: USCRI bills the specific agency/department. The state agency or department department pays USCRI.

Service Details

• Overview: Provides over-the-phone interpreting of language-assisted calls 24 hours a day, 7 days a week, 365 days a year 855-295-9177. 
• Rate: $0.62 per minute. 

Service Details

• Overview: Provide over-the-phone interpreting of language-assisted calls 24 hours a day, 7 days a week, 365 days a year 888-983-5352. 
• Rates: $0.55 per minute – Spanish; $0.76 per minute – all other languages

Service Details

• Overview: Provide over-the-phone interpreting of language-assisted calls 24 hours a day, 7 days a week, 365 days a year 866-967-5313. 
• Rates: $0.58 per minute

Service Details

• Rates: 
  • Written: Between $0.15-0.50 per word depending on language; $75.00 minimum.
  • Graphic design: $45.00 per hour. 
• Emergency Translation Needs: BIG will complete translations within 72 hours for standard priority and within 24 hours for rush service. 
• Additional details: This contractor can also provide a free user’s guide and language identification card- electronic or hard copies if requested and translate health and medical technical terms.
• Written translations: This contractor can provide written translations (including proofreading) within the following time frames:
  • Up to 2000 words = 2 calendar days
  • 2000-4000 words = 4 calendar days
  • Over 4000 words = up to 5 calendar days.

Service Details

• Rates: 
  • Written Translation
    • $0.19- $0.30 per word depending on language
    • Rush service 24 hours: 20% more than base
  • Desktop Publishing Service
    • $40/hour
• Written translations: This contractor can provide written translations (including proofreading) within the following time frames:
  • Up to 2000 words = 2 calendar days
  • 2000-4000 words = 4 calendar days
  • Over 4000 words = up to 5 calendar days.

Service Details

• Translation Requests: For document translations, direct requests to WorldwideInterpreters.com. Under the Interpretation Services tab, select Document Translation, and upload your file/s. Include the file, language(s) needed, contact information and your access code. Worldwide Interpreters, Inc. will review the file, and provide a quote and an estimated date of delivery; once you approve, they will proceed and send back the completed file. 
• Rates: 
  • Written Translation
    • $0.13- $0.28 per word depending on language
    • Rush service 24 hours: 25% more than base
  • Graphic Design
    • 25% over base rate
• Written translations: This contractor can provide written translations (including proofreading) within the following time frames:
  • Up to 2000 words = 2 calendar days
  • 2000-4000 words = 4 calendar days
  • Over 4000 words = up to 5 calendar days.

Service Details

• Rate: $1.99 per minute.
• Emergency Translation Needs: BIG will complete translations within 72 hours for standard priority and within 24 hours for rush service. 

Service Details

• Rates:
  • $0.95 per minute – Spanish
  • $2.49 per minute - American Sign Language
  • $1.30 per minute –all other languages

Service Details

• Rate: $1.38 per minute

Service Details

• Rates: Between $35-65/hr.
• Includes: ASL interpreting services in person and/or video remote interpreting methods.
• Travel Time: Portal to portal in addition to a two-hour minimum. The interpreter will bill for the rate per hour from time leaving home to time returning home. 
• Cancellation Policy: Interpreters may bill for assignments, including travel time, that are canceled unless there is 2 business days’ notice. 
• Inclement Weather Policy: If the State of Vermont closes due to weather, the interpreter may not bill.
• Retainer Fees: Retainer fees may be charged when booking interpreter(s) in advance for conferences, standing staff meetings, and training events. Maximum for retainer fees: A. All-day assignments (4 hours or more) $50/day B. Half-day or less (up to 4 hours) $25/day.